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Privacy Policy

​Effective Date: October 27, 2025

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At Feinix Women's Weight Loss Clinic ("Feinix," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the confidentiality of your personal information. As a clinic dedicated to empowering women in their weight loss and wellness journeys, we understand the sensitivity of health-related data and handle it with the utmost care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By accessing or using the Site, you consent to the practices described herein.

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1. Information We Collect

We collect information to provide personalized services, improve user experience, and comply with legal obligations. The types of information we may collect include:

Personal Information

  • Contact Details: Name, email address, phone number, and mailing address when you register for consultations, newsletters, or events.

  • Health and Wellness Data: Sensitive information such as weight, medical history, dietary preferences, or treatment goals, shared voluntarily through forms or during virtual consultations (if applicable via the Site).

  • Payment Information: Billing details for services, processed securely through third-party providers (we do not store full credit card numbers).

Non-Personal Information

  • Usage Data: IP address, browser type, device information, pages visited, time spent on the Site, and referral sources.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to track preferences, analyze traffic, and enhance functionality. You can manage cookie preferences via your browser settings.

We do not collect information from children under 18 without verifiable parental consent, and our services are not directed at minors.

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2. How We Use Your Information

We use collected information for legitimate business purposes, always prioritizing your privacy:

  • Service Delivery: To schedule appointments, provide personalized weight loss plans, send appointment reminders, or facilitate telehealth interactions.

  • Communication: To respond to inquiries, send newsletters, promotional offers, or educational content about women's health and wellness (with opt-out options).

  • Improvement and Analytics: To analyze Site usage, develop new features, and ensure content relevance for women navigating weight loss challenges.

  • Legal Compliance: To fulfill regulatory requirements, such as HIPAA for health data, or respond to lawful requests.

  • Marketing: With your consent, to tailor ads or promotions related to our clinic's offerings.

We process health data only as necessary for treatment, payment, or healthcare operations, in compliance with applicable laws.

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3. Sharing Your Information

We do not sell your personal information. We may share it in limited circumstances:

  • Service Providers: With trusted third parties (e.g., email platforms like Mailchimp, payment processors like Stripe, or analytics tools like Google Analytics) who are contractually obligated to protect your data and use it only for specified purposes.

  • Legal Requirements: If required by law, subpoena, or to protect our rights, safety, or property.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

  • With Your Consent: For any other purpose disclosed at the time of collection.

For international users, data may be transferred to the United States, where we operate, under safeguards like Standard Contractual Clauses.

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4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption for sensitive data transmission (e.g., HTTPS), access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach, we will notify affected individuals and relevant authorities as required by law.

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5. Your Rights and Choices

You have control over your information. Depending on your location, you may have rights under laws like GDPR (EU) or CCPA (California):

  • Access and Correction: Request a copy of your data or correct inaccuracies.

  • Deletion: Request removal of your information (subject to legal retention obligations).

  • Opt-Out: Unsubscribe from marketing emails via the "Unsubscribe" link or contact us. You can also limit cookie use.

  • Do Not Sell/Share: We do not sell data; opt-out requests for sharing are honored where applicable.

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6. Third-Party Links and Services

The Site may contain links to third-party websites (e.g., social media or partner resources). We are not responsible for their privacy practices. We encourage reviewing their policies before providing information.

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7. Retention of Information

We retain personal information only as long as necessary for the purposes outlined, or as required by law (e.g., 7 years for health records under HIPAA). Upon retention end, data is securely deleted or anonymized.

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8. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant updates will be posted on the Site with a revised effective date. Continued use of the Site after changes constitutes acceptance. Check this page periodically for the latest version.

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