Refund Policy

Effective Date: October 27, 2025

At Feinix Women's Weight Loss Clinic ("Feinix," "we," "us," or "our"), we are committed to your satisfaction and empowerment on your wellness journey. We strive to deliver exceptional value through our services, including consultations, personalized weight loss programs, educational resources, and related offerings. This Refund Policy outlines the conditions under which refunds may be available for purchases made through our website or directly with our clinic.

By using our Services, you agree to the terms of this policy.

Our goal is transparency and fairness. Refunds are processed in the original form of payment, and we aim to handle requests promptly while adhering to applicable laws, including those governing healthcare services. Please note that certain services, due to their personalized and non-reversible nature, may not be eligible for refunds.

Non-Refundable Items

Once a consultation or program has commenced (e.g., first session attended or materials accessed).
Personalized services, such as tailored nutrition plans or medical assessments.
Any service where health data has been shared or treatment initiated, to respect privacy and regulatory standards (e.g., HIPAA).
Shipping fees, taxes, or processing charges.

Refunds are not available for changes of mind after services begin, as our offerings are designed for committed, transformative progress.

Exceptions and Special Circumstances

Force Majeure: Refunds may be issued at our discretion for events beyond our control (e.g., clinic closures due to unforeseen circumstances).
Legal Rights: This policy does not limit your statutory rights under consumer protection laws (e.g., in the EU or certain U.S. states).
Disputes: If unsatisfied, you may escalate to relevant authorities, such as the Better Business Bureau.

We reserve the right to deny requests that appear fraudulent or abusive.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant updates will be posted on the Site with a revised effective date. Continued use after changes constitutes acceptance.